Add a Custom Domain

Edit your DNS settings to use your existing website domain

James Kiehn avatar
Written by James Kiehn
Updated over a week ago

Setting up the DNS for a Custom Domain:

1. Login to your domain provider’s website. (eg. godaddy.com, bluehost.com, hover.com, etc...).

2. Go to the DNS management area. This is different depending on who your provider is but typically you’ll find it in a menu.

For godaddy.com:

1. Login and go to the domain manager. https://dcc.godaddy.com/domains?showAdvanceListView=true

2. Select the domain settings for the appropriate domain

3. Select Manage DNS

4. If there is already a CNAME record for www, then edit it (click the pencil icon). Otherwise select Add:

  • Host: Enter “www” (do not enter the quotes)

  • Points to: Enter “@” or "example.com". Based on your provider @ may need to be your domain name (again, do not enter the quotes)

  • The TTL field can be left alone

  • Click the Save button

5. If there is already an A record then edit it (click the pencil icon). You should only have one A record.

  • Host: Enter "@" or "example.com" (depends on provider, don't copy quotes)

  • Value: 15.197.204.149

  • Don't need to change TTL field

  • Click Save Button

Note: You must use default Nameservers in order for this to work.

For other domains providers:

The steps for other domain providers will be similar to godaddy.com. You will need to do two things:

Some domain providers allow you to use a CNAME record for the root domain but most do not (as it is not a valid domain instruction).

In your TeamLinkt Organization account:

Classic Website Editor:

  1. Go to the Website tab at the top

  2. Click Manage in the top menu

  3. Click Settings in the upper right

  4. In the 'Site Information' section enter your custom domain e.g. example.com for the Custom Domain field. Do not enter https://www.example.com/ or www.example.com, only the domain name example.com the https:// and www. should be excluded.

Website Builder:

  1. Go to the Website tab at the top

  2. Click Builder in the upper menu

  3. Click Site Settings at the top

  4. Under the Site Info tab enter your enter your custom domain e.g. example.com for the Custom Domain field. Do not enter https://www.example.com/ or www.example.com, only the domain name example.com the https:// and www. should be excluded.

You should allow up to 48 hours for the changes to propagate around the world but often it takes less than a couple of hours.

Please contact us (help@teamlinkt.com) for additional assistance and include the name of your domain provider.

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