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How to request payment for a registrant
How to request payment for a registrant

If you have a registrant with an Owing balance, here is how you can request payment from them.

James Kiehn avatar
Written by James Kiehn
Updated over a week ago
  1. Go to the Registration Section & click Participants

2. Check off the Registrant (or registrants) that you want to request payment from

3. Click Actions & Request Payments

4. Optionally, enter in a message and click Request Payments

This will send an invoice to the user letting them know a payment is requested. In the email, there will be the option to pay via credit card, or if they choose to pay via another method, you can manually record this in the system.

If a payment is made via credit card, the Amount Owing for the participant will be automatically updated.

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